Our Story

Hi, I’m Khadija. Growing up, I developed a deep love for luxury home decor and tableware, which has become an integral part of who I am. I’m passionate about sharing this love and appreciation for luxury with others. That’s how Luxe Loft London came to be. We handpick every item to bring a touch of elegance and comfort to your home, making sure that luxury doesn’t have to come with a high price tag. Our goal is to make your home a place where you feel both proud and relaxed, enjoying the little touches of beauty in everyday life.

COMMITMENT TO QUALITY

  • Fast and Reliable Shipping

    Enjoy fast, reliable shipping with tracking on all orders.

  • Quality Guarantee

    Our high-quality, luxurious products come with a 100% satisfaction guarantee.

  • Exclusive Customer Support

    Our dedicated customer support team is here to assist you anytime with a 100% satisfaction guarantee.

  • Easy Returns and Exchanges

    If you receive a defective or damaged product, return or exchange it within 15 days, hassle-free.

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Our Mission

At Luxe Loft London, our mission is to bring luxury into every home with high-quality, elegant decor that’s affordable. We’re dedicated to offering beautiful pieces that make your home feel special, ensuring that everyone can enjoy elegance. We want to make your home a place of comfort and style, helping you create memorable moments with those you love.

Our Vision

We envision a future where every Canadian and American home shines with style and elegance, where luxury is accessible and enjoyable for all. At Luxe Loft London, we aim to be the top choice for beautiful, affordable home decor that makes a difference in your life. Our goal is to enrich your living spaces with the kind of decor that makes you feel proud and happy to be at home.

FAQ's

What types of products does Luxe Loft London offer?

We offer a curated selection of high-quality, luxurious home decor items, including statement pieces, elegant tableware, and buffet decor rentals for weddings and parties.

How can I place an order?

You can place an order directly through our website. Simply browse our collections, add items to your cart, and proceed to checkout.

What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, American Express, as well as PayPal and other secure payment options such as Moneris.

How long does shipping take?

Shipping times vary depending on your location. Generally, orders are processed within 1-2 business days and delivered within 5-7 business days. You will receive a tracking number to monitor your shipment.

Do you ship internationally?

Currently, we ship within Canada and USA. We are working on expanding our shipping options to include international destinations.

What is your return policy?

We offer a 15-day return policy. If you are not satisfied with your purchase or if you receive a defective or damaged product, you can return or exchange it within 15 days of delivery.

How do I return an item?

To return an item, please contact our customer support team to initiate the process. We will provide you with a return authorization and instructions on how to return your item.

What should I do if I receive a defective or damaged product?

If you receive a defective or damaged product, please contact our customer support team immediately. We will arrange for a return or exchange, hassle-free.

How can I contact customer support?

Our customer support team is available to assist you via email or phone. You can find our contact information on the "Contact Us" page of our website.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

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